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Unless there is prior written authorisation, we have a strict no returns policy. Custom designed products are not returnable under any circumstances.

If there are extenuating circumstances and you must return stock, it must be in “as sold” condition. Returns can only be made within 30 days of invoice date. All returned stock is subject to a 10% restocking fee. Additionally, customers must organise freight at their own expense.

All returns must be accompanied by a returns form. Please request one on enquiry to [email protected] or on 1300 222 862.